Privacy and security


April Mortgages respects your privacy rights and takes its data protection obligations very seriously.

Our Privacy Policy sets out our current policies and procedures about how we use your personal data and how we support your rights under data protection law in the UK. Any personal data that we hold about you will be stored and held securely by us on our computer systems.

April Mortgages collects personal data when you apply for one of our products, request a service, when you visit our website/app, or communicate with us.  The personal data we collect is data relevant to the provision of our products or services and will be kept securely and retained as long as is necessary for our contract with you, for our legitimate business purposes or to comply with any legal obligations around retaining data.

Our Privacy Policy applies to personal data which is supplied to April Mortgages by any means whether via this website, by telephone, by email or letter, or face-to-face with our branch staff. It also applies to personal data that we receive from others, such as mortgage intermediaries, financial advisers, credit reference agencies, or any joint account holders.  In certain circumstances we may securely share personal data with third parties and more detail around this can be found elsewhere in our Privacy Policy.


At April Mortgages, we take the security of personal information very seriously. There are also some steps that you can take to help your information stay safe online.

Don’t share sensitive information unless you know the messaging service is enables secure messaging.

Protect your identity. Always limit what personal details you share on the internet when using social networking sites such as Facebook, Twitter, etc.

Create strong and unique passwords.
When setting up passwords for different sites, remember to make your password as unique as possible so it cannot be easily guessed by someone. Don’t use common phrases and words and always use a combination of numbers and lowercase and uppercase letters. Always use a different password for each website, as if a fraudster was to gain your password they would be able to gain access to all the sites where you use the same password.

Keep your operating system up to date will help protect you against security threats such as malware. You can set-up your computer to receive updates automatically via the internet. Please see your operating systems user guide or the manufacturer’s website for details. And check you’re using the latest browser version from your browser provider’s website.