Broker website and broker portal terms of use


These Terms of Use govern the use of this website and our Broker Portal. By using this website and the portal you and your firm agree to abide by these Terms of Use.


This website is owned and operated by and on behalf of April Mortgages Limited, registered office 158-160 North Gower Street, London NW1 2ND.


The following definitions are used in these Terms of Use.


‘You’ or ‘Your’ means the Introducer, Intermediary or Appointed Representative from whom we accept business.


‘Us’ or ‘Our’ or ‘We’ means April Mortgages Limited.


The April website is comprised of various web pages and portals operated by April Mortgages Limited. These Terms of Use govern the use of this website and our broker portal. By using our website and the portal you and your firm agree to abide by these Terms of Use.


We reserve the right to change these Terms of Use at any time, without prior notice. Please check this website from time to time to take notice of any changes we make.


The Terms of Use are governed by English law.



Use of our broker website and broker portal


You must comply with our procedures and instructions in using the services provided on this website and on our portal.


It is your responsibility to ensure that your equipment is compatible with the services provided on this website and portal. You are responsible for any costs incurred to ensure your equipment is and remains compatible with our website and portal.


The information and services provided on this website and via our broker portal are for the exclusive use of mortgage intermediaries who are either directly authorised by the Financial Conduct Authority or an Appointed Representative of a directly authorised firm.


The products and services on this website and our broker portal are subject to availability and may be withdrawn or amended without notice.


You may link your website to ours only with our prior expressed written permission, and subject to the display of a separate URL. We retain the right to withdraw this permission without notice or explanation at any time.


Where other websites are linked to ours, there is no implication that the third party website is part of this website. We will not accept any liability for any claim as a result of the content or activity of a third party website.


All designs, graphics, photographic images, material, copy, underlying source code, downloadable content on this website, on our portal and any material sent to you by email are the intellectual property of, or licensed to, April Mortgages Limited and may only be used or reproduced with our express permission.


We will issue you (the User) with login details (your Login) to access the broker portal. Your Login will determine the access rights that are granted to you.


Users will have one of the following roles:


Advisor – the person who is responsibility for the case. An Advisor is an FCA Authorised broker and has an IRN number;


Assistant – a person who can work on behalf of the Advisor;


Supervisor – a person who is able to invite new Users to the firm, disable Users, view cases, transfer cases;


Viewer – read only, typically for audit purposes.


An Advisor may give an Assistant, or another Advisor, permission to act on their behalf. The permissions are different collaboration levels:


Create Case

Create Illustration

DIP submission

FMA submission

Each User will have their own Login. The User will be liable for any losses as a result of the misuse of their Login.

You must tell us immediately if you suspect that your Login is or has been used to access our broker portal fraudulently.




We use cookies on our website. A cookie is a small text file that is placed on your computer or device when you visit a website. Cookies are used by all websites and have several different functions. They are useful because they allow a website to recognise a user's device. They will also: allow the site to work properly and help keep it secure, help you navigate between pages efficiently, help us understand how people use the website, and make the site easier to use by remembering information that you've entered Improve your experience by showing you information that's relevant to you.


We use cookies to: improve your experience by making it quicker and easier for you to use the website, identify what stage in an application process you are at, enable you to log in and use our broker portal, and provide you with information in the future that we believe is relevant to you.


We do not use cookies to store your password or memorable data for accessing your account online.


Strictly necessary cookies: are strictly necessary for our website to work correctly and enable certain features. These cookies cannot be disabled but they do not contain any personal or intrusive information.


Persistent/analytical/performance cookies: consist of text files sent by a web server to a web browser, which allows us to collect and analyse (on an anonymous basis) traffic and use of our websites, monitor the system and improve operating performance, for example, store your preferences to enhance your subsequent visits. They will not be automatically deleted when the browser is closed but are stored by the browser and will remain valid until their set expiry date (unless deleted by the user before the expiry date).


Session/functionality cookies: are essential to ensure the correct functioning of our website and are used to manage registration/login and access to reserved features.


First Party Cookies: are cookies set by the website you have visited - the website displayed in the URL window.


Third Party Cookies: are cookies that are set by a domain other than the one you are visiting. If you visit a website and a separate company sets a cookie through that website then this would be a Third party Cookie.


Other Tracking Technologies:  We use tracking tools on our website to better understand your preferences by analysing your behaviour on our website.


Clear GIFs, pixel tags and other technologies: Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages.


Our website may contain links to other web sites (“Linked Sites”). The linked sites are not under our control. We are not responsible for the contents of any linked site, including without limitation any link contained in a linked site, or any changes or updates to a linked site. We are not responsible for webcasting or any other form of transmission received from any linked site. We provide these links to you only as a convenience, and the inclusion of any link does not imply endorsement of the site or any association with its operators by Us.




Although we make every effort to ensure that the information on this website is both accurate and up to date, we accept no liability for any loss or damage (including consequential loss) due to an inability to use the website or portal, any omissions or inaccuracies, or unavailability of the service.


We can give no warranty that the website is free of viruses or can be used with any computer, software or browser system.


Termination/Access Restriction


We reserve the right to withdraw your access to this service at any time for security reasons, where your firm is no longer a member of the April Broker Panel, or where we believe the service is being misused. If you have not logged in to our online service for some time we may temporarily suspend your access to the service.